Your account holds your lab results, so we protect it with two step verification. It is required for every customer. Your account and your results open only after the second step.
Your second step
- a code we send by SMS to your mobile number;
- a passkey on your phone or computer;
- a backup code, for when you cannot use the other two.
Keep your backup codes safe
Store your backup codes somewhere safe, away from your phone, for example on paper. Each code works once.